FAQ

Configure your product (or send a quote request), and we email you a production proof — a picture of exactly what we'll make. Nothing is produced and nothing is charged until you approve it. After approval you get a secure payment link, then we build and ship.

Most sticker and hat orders ship within 5–7 business days of proof approval. Banners and tags typically run 3–5 days; plaques 7–10 depending on material. In a crunch? Say so in your order notes and we'll tell you honestly whether we can hit your date.

Vector files (SVG, AI, PDF) are ideal — they scale cleanly and cut precisely. High-resolution PNGs with transparent backgrounds work great too. Got a JPG on a white background? Upload it anyway; our sticker builder removes backgrounds automatically, and we clean up whatever needs cleaning at proof time.

Yes — check the "design help" box in any builder, or just describe your idea in a quote request. Design work is quoted separately (typically starting around $45) and you own the files when we're done.

Stickers have a $25 order minimum. Hats start at a single hat — though prices drop meaningfully at 6, 12, 24, and 48. Tags and everything else are quoted per job with no hard minimum.

Both. Choose shipping or local pickup at checkout — pickup orders are ready as soon as production finishes and we'll email you when they are.

Custom work can't be restocked, so all sales are final after proof approval — that's exactly why we proof everything first. If we make an error against the approved proof, we remake it free, full stop.

Almost certainly. We stock the popular Richardson and Flexfit blanks and can order nearly any current colorway — mention what you want in the order notes and we'll confirm it in your proof.